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Q&A

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About the experience

The exhibition "Tutankhamun. Discovering the Forgotten Pharaoh" immerses you in the heart of Ancient Egypt and the most famous archaeological explorations in History, Howard Carter's, which led to the discovery of Tutankhamun's tomb.

The visit lasts between 1.5 and 2 hours.

The exhibition takes place at La Sucrière (49-50 Quai Rambaud, 69002, Lyon, France).

The audio guide (in French or English) is included in the entrance price.

The audio guide is available in both French and English.

The content of the exhibition is also both in French and English.

Guided tours are available at €100 for one hour and a half and for a group of 20 people maximum. Please book your guided tour via info@expo-toutankhamon.com at least 5 days in advance.

If you are at least 20 people, you can visit the exhibition at the preferential rate of €15 pp.

If you wish to visit the museum without a guide, you can make your reservation by email to : info@expo-toutankamon.com with "Adult group" as an email subject.

For a more specific experience (guided tour, privatisation, etc.), you can also contact our team via info@expo-toutankhamon.com.

School groups can visit the exhibition with the advantageous price of €9 pp, with a free accompanying person per 15 students. Additional accompanying persons will have to pay €9 as well.

School visits can be done with audio guides (included in the price) ou with a guide (€90 for one hour and a half, 20 students per guide maximum).

To book a school visit, contact our team via info@expo-toutankhamon.com.

This is an indoor exhibition.

Benches are available throughout the exhibition.

Pictures are allowed, without a flash and with respect for the others visitors. Professional equipment and tripods are strictly forbidden.

Animals are not allowed in the exhibition, except for service dogs.

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About the exhibition location

Yes, the exhibition site is accessible by public transport: Line T1/T2 " Hôtel de Région Montrochet" stop or bus S1 "La Sucrière" stop.

There is a car park located at the Confluence Shopping Centre, however there is no car park at the exhibition site.

Yes, it is accessible to PRMs and equipped with adapted bathrooms, an elevator and an outdoor ramp.

A wheelchair is at your disposal, you can request it at the reception desk.

There is no café or restaurant at the exhibition site.

Yes, there are.

No there is not. The Vigipirate plan in France is still in force, therefore the reception staff is prohibited from keeping your personal belongings.

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About the tickets and the reservation

We advise you to book your tickets online to ensure an access to the exhibition at the time and date of your choice. 

You can still buy your tickets on site, subject to availability.

Please note: if you received a ticket via your CE (Comité d'Entreprise), you don't need to book your visit online and can come visit the exhibition whenever you want during our opening hours.

No. People who received a ticket through their CE don't need to book their visit online and can come visit the exhibition whenever they want during our opening hours.

We can help you modify the date and/or time of your ticket or its type, within the limits of available places

Contact us via info@expo-toutankhamon.com or +33 4 78 79 23 61.

It is best for you to arrive at the time indicated on your ticket. However, if you arrive earlier or later, our teams will do their best to welcome you at the exhibition site, subject to availability.

If you booked a ticket for the last time slot of the day, we advise you to arrive on time so you can have time to visit the exhibition entirely and properly.

If you arrive earlier or later, our teams will be pleased to welcome you, subject to availability. 

Tickets are not refundable. You can check our General terms and conditions here

If you cannot make your visit, it is possible to change the date and timeslot of your ticket. Contact us via info@expo-toutankhamon.com or +33 4 78 79 23 61.

If you lose your ticket, please contact us at info@expo-toutankhamon.com by mentioning your first name, last name and the email address used for the reservation.

We do have a reduced rate of €15 for seniors who hold the Senior Card of the city of Lyon. If that is your case, please get your tickets at the exhibition reception desk with this document.